Culturintel logo WHITE-01.png
Picture1.png

Jayden actively goes to the YMCA because, for the most part, he enjoys the programs and classes offered, but also equally appreciates the availability and state of the equipment and the facilities in general. 

 

For Jayden, it’s important that the staff is friendly, helpful, and knowledgeable and he see that as an added attribute to going into

the YMCA.

 

He rarely has the need to go online to ask questions about services and administrative information. For him, it’s pretty straightforward, although he may sometimes run into issues and disagreements with some of the stipulations and conditions of the YMCA, such as policies and prices.

Sentiment

People are quite polarized about the YMCA, with more than half of conversations being positive, and almost 4 out of 10 negative, leaving almost no neutrality when sharing their opinions about the brand.
 

Positive

The reasons why people are positive about the YMCA

Neutral

Neutrality is identified as posing questions or sharing information online about 
the YMCA

Negative

The reasons why people are negative about the YMCA

Sentiment towars the YMCA
N: 648K

55 %

38 %

7 %

Positive drivers

Services

Programs

Programs

Quality and variety of activities available

“There is a wide variety of activities, classes and exercise opportunities to indulge in.”

Quality and
variety of 
lessons available

“Great swimming staff. Nice pool for laps. Water temp is usually comfortable for laps. I've had adult group and private lessons and my kids have also had lessons. I have been impressed with swim teaching staff at
all levels.”

Services

Facilities

Equipment

Good condition of the workout machinery

“It's a lovely gym, they had a lot of different equipment for all areas of fitness.”

Good state of the installations

“I really like this YMCA. The facility is new, clean with new equipment. I particularly like the gym that is surrounded by windows with a lot of natural light.”

Personnel

Staff

Good experiences with the personnel

“Sharon is an amazing water exercise instructor!! Very personable and she definitely keeps us accountable!!!”

Negative drivers

Services

Programs

Programs

Quality and variety of activities available

“There is a wide variety of activities, classes and exercise opportunities to indulge in.”

Quality and
variety of 
lessons available

“Great swimming staff. Nice pool for laps. Water temp is usually comfortable for laps. I've had adult group and private lessons and my kids have also had lessons. I have been impressed with swim teaching staff at
all levels.”

Services

Facilities

Equipment

Good condition of the workout machinery

“It's a lovely gym, they had a lot of different equipment for all areas of fitness.”

Good state of the installations

“I really like this YMCA. The facility is new, clean with new equipment. I particularly like the gym that is surrounded by windows with a lot of natural light.”

Personnel

Staff

Good experiences with the personnel

“Sharon is an amazing water exercise instructor!! Very personable and she definitely keeps us accountable!!!”

Neutral drivers

Services

Programs

Programs

Quality and variety of activities available

“There is a wide variety of activities, classes and exercise opportunities to indulge in.”

Quality and
variety of 
lessons available

“Great swimming staff. Nice pool for laps. Water temp is usually comfortable for laps. I've had adult group and private lessons and my kids have also had lessons. I have been impressed with swim teaching staff at
all levels.”

Services

Facilities

Equipment

Good condition of the workout machinery

“It's a lovely gym, they had a lot of different equipment for all areas of fitness.”

Good state of the installations

“I really like this YMCA. The facility is new, clean with new equipment. I particularly like the gym that is surrounded by windows with a lot of natural light.”

Personnel

Staff

Good experiences with the personnel

“Sharon is an amazing water exercise instructor!! Very personable and she definitely keeps us accountable!!!”

Drivers at play

Programs

Programs

Programs

Programs

Programs

Programs

Programs

Programs

Programs

Programs

Programs

Programs

Programs

Programs

Programs

Programs

Programs

Programs

Programs

Programs

Programs

55 %

55 %

55 %

55 %

55 %

55 %

55 %

55 %

55 %

55 %

55 %

55 %

 
 
 
 
 
 
Black american-edit.png