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Jayden actively goes to the YMCA because, for the most part, he enjoys the programs and classes offered, but also equally appreciates the availability and state of the equipment and the facilities in general.
For Jayden, it’s important that the staff is friendly, helpful, and knowledgeable and he see that as an added attribute to going into
the YMCA.
He rarely has the need to go online to ask questions about services and administrative information. For him, it’s pretty straightforward, although he may sometimes run into issues and disagreements with some of the stipulations and conditions of the YMCA, such as policies and prices.
Sentiment
People are quite polarized about the YMCA, with more than half of conversations being positive, and almost 4 out of 10 negative, leaving almost no neutrality when sharing their opinions about the brand.
Positive
The reasons why people are positive about the YMCA
Neutral
Neutrality is identified as posing questions or sharing information online about
the YMCA
Negative
The reasons why people are negative about the YMCA
Sentiment towars the YMCA
N: 648K
55 %
38 %
7 %
Positive drivers
Services
Programs
Programs
Quality and variety of activities available
“There is a wide variety of activities, classes and exercise opportunities to indulge in.”
Quality and
variety of
lessons available
“Great swimming staff. Nice pool for laps. Water temp is usually comfortable for laps. I've had adult group and private lessons and my kids have also had lessons. I have been impressed with swim teaching staff at
all levels.”
Services
Facilities
Equipment
Good condition of the workout machinery
“It's a lovely gym, they had a lot of different equipment for all areas of fitness.”
Good state of the installations
“I really like this YMCA. The facility is new, clean with new equipment. I particularly like the gym that is surrounded by windows with a lot of natural light.”
Personnel
Staff
Good experiences with the personnel
“Sharon is an amazing water exercise instructor!! Very personable and she definitely keeps us accountable!!!”
Negative drivers
Services
Programs
Programs
Quality and variety of activities available
“There is a wide variety of activities, classes and exercise opportunities to indulge in.”
Quality and
variety of
lessons available
“Great swimming staff. Nice pool for laps. Water temp is usually comfortable for laps. I've had adult group and private lessons and my kids have also had lessons. I have been impressed with swim teaching staff at
all levels.”
Services
Facilities
Equipment
Good condition of the workout machinery
“It's a lovely gym, they had a lot of different equipment for all areas of fitness.”
Good state of the installations
“I really like this YMCA. The facility is new, clean with new equipment. I particularly like the gym that is surrounded by windows with a lot of natural light.”
Personnel
Staff
Good experiences with the personnel
“Sharon is an amazing water exercise instructor!! Very personable and she definitely keeps us accountable!!!”
Neutral drivers
Services
Programs
Programs
Quality and variety of activities available
“There is a wide variety of activities, classes and exercise opportunities to indulge in.”
Quality and
variety of
lessons available
“Great swimming staff. Nice pool for laps. Water temp is usually comfortable for laps. I've had adult group and private lessons and my kids have also had lessons. I have been impressed with swim teaching staff at
all levels.”
Services
Facilities
Equipment
Good condition of the workout machinery
“It's a lovely gym, they had a lot of different equipment for all areas of fitness.”
Good state of the installations
“I really like this YMCA. The facility is new, clean with new equipment. I particularly like the gym that is surrounded by windows with a lot of natural light.”
Personnel
Staff
Good experiences with the personnel
“Sharon is an amazing water exercise instructor!! Very personable and she definitely keeps us accountable!!!”
Drivers at play
Programs
Programs
Programs
Programs
Programs
Programs
Programs
Programs
Programs
Programs
Programs
Programs
Programs
Programs
Programs
Programs
Programs
Programs
Programs
Programs
Programs
55 %
55 %
55 %
55 %
55 %
55 %
55 %
55 %
55 %
55 %
55 %
55 %
Sentiment
Positive drivers
Negtive drivers
Neutral drivers
Drivers at play
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