Healthcare workers have been at the forefront of the COVID-19 pandemic,
celebrated as heroes for their courage and resilience, wave after wave.
Using our CulturIntel methodology, we report how healthcare workers feel about the impact of COVID-19 on all aspects of their lives without asking them any questions.
Surveys as well as the media have reported how the pandemic has impacted the emotional state of healthcare workers by stretching them too thin, without the right emotional and financial support.
of healthcare workers were experiencing STRESS
of HCPs reported
EXHAUSTION and BURNOUT
of healthcare workers said that they DID NOT feel like they had ADEQUATE EMOTIONAL SUPPORT
What We Already Know
Source: MHA Screening (mhascreening.org) from June 1-September 1, 2020
DIVE INTO OUR STUDY
At CulturIntel , we know what people think and feel without having to ask them
With the power of A.I., we have tech-enabled a way to mine millions of conversations online to discover actionable Cultural Intelligence®, straight from the voice of the people.
With our CulturIntel study, we wanted to go one step further and understand the full impact of COVID-19 on the lives of all healthcare workers and reveal the human stories behind the numbers
“There is this internal conflict between protecting yourself, but also having to go out there and save lives. My fear is getting sick and not being there for my family.”
“We are exhausted, not only from the impact of the pandemic itself, but also in terms of coping day to day.”
Emergency Medical Technician
“What we are experiencing is akin to domestic combat.”
“Nurses at the frontlines have really borne a very substantial emotional burden in this pandemic that has really, I think, pushed us beyond our capacity to cope in many situations.”
Voices of Healthcare Heroes:
a comprehensive understanding of the impact of COVID-19.
COVID-19 has created a wide spectrum of challenges that are present in Healthcare Workers' everyday lives. Our study reveals not just the psychological impact that overall healthcare workers, physicians, nurses, EMT, and HCP supporters go through, but also the economic, social, and behavioral impacts and how these affect them as individuals.
My relationship with others, lifestyle and society (family, friends, society, community)
My habits, my day-to-day, my routine
My economy, job, personal finances, business and/or sources of income
My state of mind, emotional and overall mental state
OUR UNIVERSE OF CONVERSATIONS:
WHAT OUR ANALYSIS REVEALS:
Physicians are experiencing
than the overall population
than the overall population
1 out of 3
Healthcare workers acknowledge that they suffer from DEPRESSION
A preview of the data we have collected
A GLIMPSE OF HOPE
Despite the strong impact that the COVID-19 situation has had on healthcare workers’ lives, from a psychological perspective there are still lights of hope that make them positive.
For overall healthcare workers their purpose of saving lives and making an impact are reasons for them to remain positive. (2.8x more than the overall population).
Also, the camaraderie within their community has been another factor that has given them hope and positivity. (1.3x more than the overall population).
Physicians are a little more positive towards the situation, compared to all other HCP segments.
(1.4x more than Overall HCP).